Our FTP uploader is presently being updated, so in the meantime, please submit your files in one of the following ways:
This is often the easiest way of sending files. Many print-ready PDFs are small enough to email so send your order to your sales representative, or to firstname.lastname@example.org. Please include contact information, job details and any additional information that will help us process your order. For larger files, we recommend using a file-sharing service.
There are many of these services available, and you probably already have one running on your computer or phone. We can receive files via Dropbox, Google Drive, Microsoft OneDrive, WeTransfer, Box, or any service that allows sharing via link. Please ensure that you have the option to “allow anyone with a link to view file” enabled when sharing, this means that our sales team, customer service, and print production teams can all access the files as needed without any additional back and forth. Please send links with contact information and job details to either your sales rep or to email@example.com.
We used to have FTP upload available on our website, but it was buggy and slow, so we have had to temporarily disable it. Please reach out to us at firstname.lastname@example.org for ftp client configuration details and we will be more than happy to help.